Privacy Policy jo aapka qadam qadam surakshit rakhta hai
lucky 21 par aapka account, aapka transactions aur aapki personal information bilkul mehfooz hain. Hamara privacy policy sada aur clear hai taa ke aap samajh saken ke hum...
Hamara privacy posture Pakistan mein
Jahan local qanoon ijazat deta hai, vahan lucky 21 aapki jaankari ko secure rakhta hai. Hamara policy transparent hai: hum sirf utni hi information lain ge jitni aapko account khol ne, payments process karne, aur transactions verify karne ke liye zaroori hai. Aapka naam, eid, phone number, aur payment details sab encrypted hain. Hum third parties ke saath aapki jaankari share nahi
karte bina aapki permission ke, aur na hi hum aapko spam karte hain. Supported ilaqon mein, aap apna data access kar sakte ho, usse correct kar sakte ho, ya account delete karne ke liye hamse request kar sakte ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Privacy ke baare mein sawal ke liye hamara support
Live Chat Support
Aapke privacy ke sawaal ka jawab hamara team 24/7 live chat par dega. Sirf aapka account khol ne ke baad chat available hai.
Email Inquiry
Privacy policy ke baare mein detailed sawal ke liye hamara legal team ko email karien. Response time 48 ghante ke andar aata hai.
Account Settings Panel
Aapke account ke privacy settings apka control mein hain. Data access, notification preferences, aur device history sab dekh sakte ho.
Hamara security aur privacy principles
Encrypted Connections
Har transaction aur login SSL encryption ke zariye protected hai. Man-in-the-middle attacks se poori suraksha hai.
No Vendor Sharing
Aapki personal jaankari payment processors ke siva kisi aur ko share nahi hoti. Marketing ya analytics ke liye hum aapka ID, bank details, ya phone leak nahi karte.
Password Security
Aapka password hashed hai aur hamari servers par kabhi plaintext mein nahi likha. Lost password recovery SMS aur email ke zariye secure hai.
Cookies aur Tracking
Hamara site functional cookies use karta hai login aur preferences ke liye. Analytics cookies optional hain aur aap inhe disable kar sakte ho.
Withdrawal Verification
Paise nikalne se pehle, hum aapki identity verify karte hain. JazzCash, Easypaisa, aur SadaPay withdrawals ka proof aapke account history mein rehta hai.
Data Retention Policy
Account close karne ke baad, hum aapka data 30 din tak rakhte hain legal compliance ke liye. Phir automatically delete ho jata hai.
Hamara privacy approach sab pages par same hai
| Terms of Service | Hamara ToS privacy policy ke saath align hai. Account terms aur data handling same principles ko follow karte hain. |
|---|---|
| Cookie Policy | Separate cookie policy mein detailed info hai. Privacy policy mein general tracking, cookie policy mein technical details. |
| Payment Security Policy | Separate security policy mein JazzCash, Easypaisa, aur SadaPay payment encryption likha hai. Privacy policy mein payment data storage covered hai. |
| Account Recovery Policy | Recovery page par step-by-step guide hai. Privacy policy mein likha hai ke recovery email aur SMS kaise encrypted hote hain. |
| Responsible Play Resources | Separate page mein account controls likhe hain. Privacy policy mein likha hai ke ye settings aapke preference data save karte hain. |
| Dispute Resolution | Dispute policy mein likha hai ke hamari team kaun se data access karta hai investigation ke liye. Privacy policy mein internal access controls likhe hain. |
| Third-Party Integrations | Privacy policy mein clear likha hai ke kaunse third parties hamara data access kar sakte hain. Integration page mein vendor list hai. |
Privacy features jo aapke account mein visible hain
Privacy Dashboard
Account settings mein Privacy tab hai. Yahan se aap dekh sakte ho ke kaun se devices aapke account access karte hain aur kab last login tha.
Data Download Request
Settings > Account > Data Request se aap apni sari jaankari PDF format mein download kar sakte ho. Process 5 working days mein complete hoti hai.
Device Management
Aapke account se kitne devices logged in hain ye dekh sakte ho. Unknown device se kisi bhi session ko logout kar sakte ho.
Notification Preferences
Email, SMS, aur push notifications ke liye granular control hai. Aap sirf zaroori notifications choose kar sakte ho.
Two-Factor Authentication
2FA settings mein aap SMS-based verification on kar sakte ho. Login aur paise nikalne ke liye extra layer of security add hoti hai.
Withdrawal Whitelist
Aapke payment accounts JazzCash, Easypaisa, SadaPay, aur Raast ke liye whitelist system hai. New account add karne se pehle verification required hota hai.